six sigma french

<%@LANGUAGE="JAVASCRIPT" CODEPAGE="1252"%> six sigma french

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What's the precise definition of the problem ?

The “Sigma (s)” is the statistical measure of one variation against an expected value

How often and what's the natureof the defects in the process ?

A quantitative, data-driven methodology, based on statistics, process understanding and process control, applicable to manufacturing, services and business transactions.

Clients' expectations define the limits of acceptance of the outcome of the processes.

The variation in the process is systematically monitored and eliminated.A stable process, centred on clients' expectations guarantees the quality of products and outcomes.

Where, when, how the defects are produced ?

How to improve the process ?

How to assure the control of the new process ?

Stables processes (without variation) centered on the expectations of our clients assure our results are aligned to our clients' satisfaction